By using this site the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.

Customer’s Knowledge

For flowers, cake, sweets or other items that are perishable in nature, the delivery would be attempted only once. If the delivery is not executed during that attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items.

Since flower arrangements are hand-made, there may be a slight variation from the picture shown. However, we will make sure that we deliver the flower arrangement as close as possible to the description/ photograph shown.

The product specifications (weight, size, color etc.) mentioned with the product photos is only approximate. Most products here are handmade items. There may, hence, be a variation in the pictures and the respective products. SmileONN, at its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control.

In an effort to provide our customers with the most current information, SmileONN will, from time to time, make changes in the contents and in the products or services described on this site. The prices advertised on this site are for Internet orders. Prices and the availability of items are subject to change without notice. Any prices used on this site may not be indicative of the actual selling prices in your area. We reserve the right to limit sales, including the right to prohibit sales to re-sellers. We are not responsible for typographical or photographic errors.

Users who have availed services through by selecting one or more listed service providers : reaches out to these users via SMS / E-mail / Call / Whatsapp messages online after their scheduled appointment and ask them for feedback on their experience or inform them on the latest product updates from the service provider. has complete ownership of this flow of feedback collection.

Data Retention: We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Unsubscribe/Opt Out: You may opt out of receiving SmileONN's email updates, newsletters and/or partner emails by clicking on the "Newsletter Subscribe" link on the website and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. SmileONN will still contact you when there are changes to the terms of service or submitter terms of service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the site. Generally, you may not opt-out of these communications, which are not promotional in nature.

Protection of your Personal Information: The personal information that you provide in connection with the use of the site is protected in several ways. It resides on secure servers that only selected SmileONN personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to SmileONN. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email ( We will get back to you within reasonable time.


These Terms of Use apply to all users of the Website. The Website may include content, information or links to third parties or third party websites. SmileONN does not regularly review materials posted, or products or services offered, on the website by such third parties and does not necessarily endorse all of the materials, products, and services available on such third party websites. By accepting these Terms of Use you agree to hold harmless and relieve SmileONN and its affiliates from any liability whatsoever arising from your use of information from a third party or your use of any third-party website and you agree and acknowledge that viewing and usage of the contents of any such third party website is solely made at your own risk.

SmileONN recommends that before you disclose any personal information to a third party, you should first read and accept the third party's privacy policy and Terms of Use of use (if applicable) of their website.

Access to Website

SmileONN hereby provides its conditional permission for you to access the website in accordance with these Terms of Use provided that you use the website on your continued and absolute compliance with these Terms of Use. You shall not rent, transfer, assign, commercially exploit, resell or sublicense access to the service/products available on the website to any third-party. You may only use this website solely for (1) your personal, non-commercial use (2) you may download a single copy of the materials from the website only for your personal, non-commercial home use. You agree not to use or launch, or cause to be used or launched, any automated/computerized/analog/hybrid system or program in connection with the website or online ordering, including without limitation, publishing or distributing vouchers or codes, robots, spiders, offline readers, place pop-up windows over its pages, or otherwise affect the display of its pages and anything of similar nature. Notwithstanding the foregoing, SmileONN grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. SmileONN reserves the right to revoke these exceptions either generally or in specific cases at any time.

You agree not to collect or harvest any personally identifiable information from the website or use the communication systems provided by the website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the website with respect to their submissions to the website.

Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this website without the prior written permission of the material's owner.

We always try to provide you uninterrupted access to the and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

Intellectual Property Rights

The website contains many valuable intellectual property including but not limited to trademarks and copyrights used by SmileONN, affiliates and related entities throughout the world. These trademarks are used to distinguish SmileONN quality products and services. These trademarks and related proprietary property are protected from reproduction and simulation under national and international laws and are not to be copied without the prior express written permission of SmileONN.

Except where otherwise provided, the text, graphics and html code contained here shall not be copied, distributed, displayed, reproduced, adopted or transmitted in any form or by any means without the prior express written permission of SmileONN.

The website may contain links to websites not maintained by or related to SmileONN. Hyper-text links are provided as a service to users and are not sponsored by or affiliated with this website or SmileONN. SmileONN has not reviewed the websites hyper-linked to or from this website and is not responsible for the content of any other website. These links are to be accessed at the user's own risk and in accordance with the website’s usage policy. SmileONN makes no representations or warranties about the content, completeness, or accuracy of these links or the websites hyper-linked to the Website. Furthermore, SmileONN does not implicitly endorse third-party websites hyper-linked to the Website.

The intellectual property on the Website, except all User Submissions (as defined hereinafter), including but not limited to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive features and anything else capable of being copyrightable under the Applicable Law (content) and the trademarks, service marks and logos contained therein (Trademarks), are owned by/licensed to SmileONN, subject to copyright and other intellectual property rights under the Applicable Laws and international conventions. Content on the Website is provided to you as is for your information and personal use only and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of SmileONN or the respective owners, as the case may be. SmileONN reserves all rights not expressly granted in and to the Website and the content. You agree not to engage in the use, copying, or distribution of any of the content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any content or enforce limitations on use of the website or the content therein. The contents of the Website are Copyright (c) 2019 all rights reserved.

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SmileONN reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Disclaimers, Limitations and Exclusions of Liability

While SmileONN endeavours to provide the most accurate, up-to-date material available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. Moreover, SmileONN may make modifications or changes to the website or the information, materials, products, and services described in the website at any time. SmileONN is not responsible for any typographical or pricing errors on the website; SmileONN reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which SmileONN believes the customer has violated applicable law, and orders that SmileONN believes are harmful to SmileONN or its affiliates. SmileONN also reserves the right to limit the number of items purchased or orders placed through this website.

You assume the sole risk of making use or relying on the information, materials, products, and services available on this website. SmileONN makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained in this website for any purpose. To the fullest extent permissible by applicable law, SmileONN disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, system integration, data accuracy, and quiet enjoyment. SmileONN does not warrant that the website, its servers, or e-mail sent from the website is free of viruses or other harmful components.

SmileONN and its affiliates will not be liable for damages of any kind arising from the use of the Website, including, but not limited to direct, indirect, incidental, punitive or consequential damages or special damages in connection with these Terms of Use, the service, the Website, or the products, whether or not such damages were foreseeable and even if SmileONN was advised that such damages were likely or possible.

SmileONN and its affiliates will not be liable for any damages of any kind arising in relation to (1) the use or consumption of products procured / manufactured by third parties or (2) the products delivered to you by any third party. SmileONN assumes no responsibility for examining or evaluating the products and services offered by them. SmileONN does not warrant the offerings of, any of these businesses or individuals. SmileONN does not endorse, in any way, any third party products or services or website’s content thereof. Any claim in respect of the same shall be made directly with the third party.

If SmileONN is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.

Alteration of service or Amendments to the conditions

You will be bound to terms and conditions, Terms of Use and Disclaimers when you use the website and order goods from us. We have all rights to make changes/amendments to our website, policies and terms of use at any time. If any term or condition will deem invalid, void, or for any reason unenforceable, that term or condition will deem to be severable and will not affect enforceability of other remaining terms and conditions

Events beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause of force majeure.

User Submissions

SmileONN welcomes your comments about your experiences shopping with us and your suggestions about how to improve the website. The website permit the submission of written works, photos, audio files, videos or other communications submitted by you and other users of the website (User Submissions) and the hosting, sharing and/or publishing of the user Submissions. Any comments, ideas, suggestions, information, or any other content you contribute to SmileONN or the Website (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for SmileONN to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content without additional approval or consideration in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You agree and understand that whether or not such User Submissions are published on the Website, SmileONN does not guarantee any confidentiality with respect to any such submissions. Furthermore, you agree and acknowledge that SmileONN may publish your name and submissions on the website, SmileONN managed social media, advertising, print material or in any other press releases of media items.

In relation to your User Submission you covenant, represent and warrant that:
you own or otherwise have the necessary licenses, rights, consents and permissions to use and authorise SmileONN to use all patent, trade mark, trade secret, copyright or other proprietary rights in and to any and all the User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the Website and the Terms of Use.

In connection with your User Submissions, you agree that you will not (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant SmileONN all of the license rights granted herein (ii) publish falsehoods or misrepresentations that may cause or likely to cause any damage to SmileONN or any third party (iii) submit material that is unlawful, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate (iv) post advertisements or solicitations of business (v) impersonate another person.

Your agree and acknowledge that SmileONN does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and SmileONN expressly disclaims any and all liability in connection with User Submissions. Furthermore, SmileONN does not permit copyright infringing activities and infringement of Intellectual Property Rights on the Website, and SmileONN is entitled to block and remove all content and user submissions if properly notified that such content or User Submission infringes on another's intellectual property rights. SmileONN reserves the right to remove content and User Submissions without any prior notice.

SmileONN may also terminate, without notice, a user's access to its website, if the user is determined to be a repeat infringer. A repeat infringer is a User who has been notified of infringing activity twice and/or has had a User Submission removed from the website. SmileONN also reserves the right to decide whether content or a User Submission is appropriate and complies with these Terms of Use for violations other than copyright infringement and violations of intellectual property law, such as, but not limited to, pornography, obscene or defamatory material, or excessive length.

You agree that only you not, SmileONN / is responsible for all electronic communication, and content sent from your computer to us and you must use the website for lawful purposes only. You are responsible for the your acts on the website which may cause or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way


You agree to indemnify, defend and hold harmless SmileONN, its affiliates, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, servants, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and litigation expenses) relating to or arising in connection with (i) your use of and access to the Website (ii) your violation of any term of the Terms of Use and Terms of Use (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right (iv) any claim that one of your User Submissions caused damage to a third party and (v) use of the User Submissions by SmileONN.


Unless otherwise indicated, all content on this site, including text, graphics, images, and logos is the property of SmileONN or its content suppliers and is protected by International copyright laws and regulations. In addition, SmileONN owns a copyright on this site as a collective work or compilation, and in the selection, coordination, enhancement, and arrangement of the site's content. Except as explicitly provided herein, SmileONN does not grant any explicit or implicit rights to you. SmileONN actively and aggressively enforces its intellectual property rights to the fullest extent of the law. The content of this site is Copyrighted (c) 2019 SmileONN. All rights reserved.


SmileONN, and other names, graphics, logos, and icons identifying SmileONN or its products or services are the proprietary marks of SmileONN. These trademarks may not be used in connection with any product or service that is not SmileONN, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SmileONN. All other trademarks, not owned by SmileONN that appear on this site, are the property of their respective owners.


These Terms of Use provide you with a personal, revocable, non-exclusive, non-transferable license to use this site conditioned on your continued compliance with these Terms of Use. You may use this site solely for your personal, non-commercial use, and you may download a single copy of the materials from this site only for personal, non-commercial home use, as long as you agree not to remove any copyright, trademark, or other proprietary notices from the materials downloaded.

Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this site without the prior written permission of the material's owner. As a condition of your use of this site, you warrant to SmileONN that you will not use this site for any purpose that is unlawful, unauthorized, or inconsistent with these Terms of Use, and you agree that the license to use SmileONN website will terminate immediately upon your violation of this warranty. SmileONN reserves the right to terminate your access to this site and its content at any time, with or without notice, at our discretion


We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

Applicable Law

By visiting SmileONN, you agree that the laws of India, without regard to principle of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and SmileONN or its affiliates.

Local Laws

SmileONN makes no representation that materials in this site are appropriate or available for use in other locations and access to them from territories where any of the contents of this site are illegal or is prohibited. Further, SmileONN makes no representation that the products and services available for sale or use on this site are appropriate or available for use in other locations, and use or purchase of such products or services from territories where such purchase or use is illegal is prohibited. If you choose to access or make purchases from this site from other locations, you do so on your own violation and are responsible for compliance with any applicable local laws.

Entire Agreement

These Terms of Use, together with SmileONN’s Return/Refund Policy, Privacy Policy, Substitution policy, and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms of Use, constitute the entire agreement between you and SmileONN with respect to your use of material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and SmileONN with respect to this site. Any right not expressly granted in these terms of use is reserved.

DISCLAIMER (For Beauty Parlour Booking)

·      SmileONN is a connector between the service provider and the customer. Though there is a thorough background check and screening done on our partner beauticians and therapists. SmileONN does not take any responsibility with regards to the behavior, actions or conduct of the beautician/therapists towards the customer. The customer/user should take care of their belongings and valuables during the visit of the beauticians/therapists. SmileONN will not be responsible for any loss or damage of valuables of Customers during or post visits of the beauticians/therapists booked through SmileONN.

·      The SmileONN service and all contents, materials and postings are without any representation or warranty of any kind.

·      You understand the SmileONN Service and agree to the fullest extent and their successors and assigns, or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from use of the SmileONN service or from this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages.

·      Acceptance of booking amount is neither a commitment nor a guarantee by SmileONN to mandatorily provide beauticians/therapists for the services.

·      SmileONN is neither responsible nor liable for ensuring the quality of the products and services provided by the beauticians/therapists. Any need for a legal arbitration or proceedings which arises out of the service or the purchase of the products from the beauticians/therapists is to be settled between the customer and the service provider without our involvement.